Shipping Policy

Please note that we are unable to guarantee delivery timeframes, and any delivery timeframes listed are an estimate. As delivery timeframes are subject to change, we strongly recommend you to avoid booking tradespeople etc. until all items are received.

Our delivery timeframes are applicable for metro postcodes only. Delivery to rural/regional areas may vary - please allow a few extra days for all deliveries to rural/regional postcodes. 

Australia Shipping

We offer Free Standard Shipping on all orders over $250.

Standard Shipping for all orders under $250 is $13 and the delivery will take approximately 10 - 12 business days.

All delivery estimates exclude order processing time (generally up 5 business days). 

Processing Time

Please allow up to 5 business days for orders to be processed.

New Zealand Shipping

Standard shipping on all New Zealand orders is $33. Please note that you are responsible for any duties and taxes payable.

Delivery to New Zealand will take approximately up to 14 business days.

International Shipping

Standard shipping on all international orders is $53. Please note that you are responsible for any duties and taxes payable.

Delivery to the rest of the world will take approximately up to 14 business days.

Important Notes

In the event of a delay or holidays, please allow up to 20 business days for all deliveries.

Trade Account Holders

Please note that any shipping/delivery fees above are valid for non-trade account holders only. Trade shipping costs can be found in the trade booklet sent with the approval of your account. If you need help with your account, please email trade@passiointeriors.com.au for further assistance.